Job Title: Sales Clerk
Department: Gift Shop
Reports To: Director of the Keeneland Gift Shop
Ability to perform as a Sales Clerk in a professional and courteous manner to service customers in person or by electronic communications. Move inventory in warehouse, setup kiosk for race meets, ability to receive merchandise, restock merchandise, total bills, accept payment, and make change for customers in retail store by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Stocks shelves, counters, or tables with merchandise.
Retrieve merchandise from stockroom or from stock cabinets for customer instead of removing from shelve, when appropriate.
Move or restock merchandise in warehouse.
Setup and man kiosk during racing meets
Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
Stamps, marks, or tags price on merchandise.
Provides excellent customer service assisting with selection and procurement of customer-desired merchandise.
Answers customer's questions concerning location, price, and use of merchandise.
Processes customer purchase utilizing the POS computer program.
Accepts payment and makes change. Wraps or bags merchandise for customers.
Cleans shelves, counters, or tables.
Calculates sales discount to determine price.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, purchase orders and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to communicate to customers in a professional and courteous manner.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, or crouch; and talk or hear. During the race meets and inventory sales, employee will be on their feet 8-10 hour days. The employee frequently is required to climb ladders to move merchandise weight on the average of 30-35 pounds onto shelves. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.