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Race Day Accessibility
Keeneland Racing
An Experience For All.
Keeneland strives to provide a positive race day experience for all guests. Explore information and resources below to plan your visit.
Please contact [email protected] for information or questions.
Ticketed Venues & Tailgating Accessibility
Learn more about accessible seating options to ensure a comfortable day at the races.
Almost all of Keeneland’s dining rooms are accessible. You can purchase these tickets at tickets.keeneland.com.
Keeneland has a limited number of accessible grandstand seats. Please complete the form below.
Most general admission areas are accessible. However, there are no reserved seats. We recommend purchasing tickets in the Grandstand to ensure a comfortable experience.
If you have been invited to a private room at Keeneland, we encourage you to contact your host or [email protected].
For those with clubhouse accommodations:
First Floor Clubhouse - There is an indoor area that is accessible. The Clubhouse Lawn is a grass lawn area and may not be accessible for all guests.
Second Floor Clubhouse - While accessible via an in-direct elevator, this is a historic part of the building and more challenging to access.
Third Floor Clubhouse - Dining on the third floor is accessible. Getting to the restrooms requires someone to open the door (no auto open).
Bathrooms- not all bathrooms in the clubhouse are accessible due to the historic nature of the building.
Please contact [email protected] for questions and more information
The Hill is our dedicated grass tailgating lot and may not be accessible for all.
Accessible Parking
Keeneland provides accessible parking spaces specifically designated for use by those who are mobility-impaired. Both accessible and van accessible parking spaces are available. Accessible parking is always free and no reservations are required.
Vehicles are encouraged to enter thru Gate 1 (Versailles and Man O’ War).
Golf carts will be available to shuttle patrons from this lot to the South Entrance. At departure, complimentary accessible golf cart shuttles will be available at the South Entrance. Upon request, they will service the North Entrance, please expect longer wait times.
Entry
Patrons using a wheelchair or mobility devices will enter the admission gates and will undergo a security screening.
Patrons using accessible parking or requiring any mobility assistance are encouraged to use the South Entrance.
Wheelchair Assistance
Keeneland provides complimentary wheelchair service from the South Entrance to your designated seating area. Wheelchairs are not loaned for the day.
Guest Services & Support
- Dietary Restrictions
Outside food and beverage is not permitted.
For patrons with strict medical restrictions and require food/beverage accommodations, please contact 859-288-4213 prior to your arrival date.
Keeneland offers a variety of concession offerings during Race Meet. View concession menus HERE.
Please contact [email protected] for questions regarding menus or to make any special arrangements.
- First Aid
First Aid is provided by UK Healthcare and Lexington Fire Department. First Aid is located on the first floor by Elevator A.
- Guest Services
Our Keeneland Guest Service team is here to help. Please stop anyone in a green jacket should you require assistance.
- Lost Person
If you or someone in your party gets separated, please notify a Keeneland employee immediately. All parties will be directed to First Aid until the missing person is reunited with their party.
- Medical or Emotional Support Animals
To ensure the highest level of safety and health of our horses and athletes - only ADA approved medical service dogs who assist individuals with a disability, or are trained to perform a service, are allowed to enter through the admission gates.
Emotional support animals, comfort animals and pets are not permitted inside the admission gates.
Service animals must be housebroken.
Service animals are required to behave and not bark, growl, jump on or lunge at other guests or staff.
Service animals must remain on the floor.
Relief areas are readily available outside the admission gates and re-entry is permitted.